Privacy Policy

(Last modified: June 20, 2026)

Root & Paws (“we,” “us,” “our”) respects your privacy and your privacy matters to us. This policy explains what information we collect on rootandpaws.com, how we use it, and the choices you have. We keep things simple — we only collect what we need, and we’ll always be upfront about it.

1. Who We are

Root & Paws operates the website located at rootandpaws.com. When this policy says “we,” “us,” or “our,” it refers to Root & Paws. Questions about this policy can be directed to us using the contact details at the bottom of this page.

2. Information We Collect 

We only collect information you actively provide to us. At this time, that means:

• Email address — if you choose to subscribe to our email newsletter or updates, we collect the email address you enter.

We do not collect names, phone numbers, payment information, or any other personal details unless you voluntarily send them to us (for example, via a contact form or email).

We may also automatically receive basic technical data that most websites collect, such as your browser type, approximate location (country or region), and pages visited. This data is aggregated and not linked to your identity.

3. How We Use Your Information

We use information that we collect about you or that you provide to us to present our Website and its contents to you, to provide you with information or services that you request from us, and to fulfill any other purpose for which you provide it. Your email address is used solely to:

• Send you the newsletter or updates you signed up for.
• Notify you of important changes to our website or this policy (if needed).
• Respond to any requests from you, including those regarding support.
• Improve our offerings, including developing new features and functionality for our services and website.
• Help personalize searches.
• Diagnose and troubleshoot problems.
• Find and prevent fraud.

We do not use your email for advertising purposes, and we do not sell, rent, or trade your personal information to anyone — ever.

4. Disclosure of Your Information

We may disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Root & Paws, or others.

We may disclose aggregated information that does not identify any individual without restriction.

5. Security

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Email Marketing and Unsubscribing

By subscribing, you give us permission to send you emails. Every email we send includes an unsubscribe link. You can opt out at any time, and we will remove you from our mailing list promptly — typically within a few business days.

You can also email us directly to request removal from our list (see contact details below).

7. Third-party Services

We may use a third-party email service provider (specifically Brevo) to manage our subscriber list and deliver emails. Brevo may store your email address on our behalf and its own privacy practices, which we encourage you to review.

We select providers who take data security seriously and do not permit them to use your information for their own marketing purposes.

We do not currently sell advertising space on this site, and no advertisers have access to your personal data..

8. Links to Other Sites

Our Website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Cookies

Our website may use cookies — small text files stored on your device — to understand how visitors use the site (for example, via Google Analytics or a similar analytics tool). This data is anonymized and helps us improve the site experience.

You can disable cookies in your browser settings at any time. Doing so will not affect your ability to read or browse the site.

10. Data retention

We keep your email address in our mailing list for as long as you remain subscribed. Once you unsubscribe or request deletion, your email is removed from our active list. Backup copies may persist briefly in our email service provider’s system before being purged per their retention schedule.

11. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your information.
• Withdraw consent for email communications at any time.

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

12. Children’s privacy

Root & Paws and its content is not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with their email address, please contact us and we will delete it promptly.

13. Changes to this policy

We may update this privacy policy from time to time. When we do, we’ll revise the effective date at the top of this page. If you are a subscriber, we may notify you of significant changes by email. We encourage you to review this page periodically.

If you have any questions or suggestions about our Privacy Policy, reach out and contact us.